
BNE Helpdesk - 252-231-9725
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BUBBA WALLACE FULL THROTTLE MEAL WITH CAR
July 2, 2026 at 12:49:47 PM
Effective Thursday, July 2, the Bubba Wallace Full Throttle Meal with Collectible Car will be available for qualifying in-restaurant purchases upon request, in addition to being available on the app. Please note that the purchase requirement for the Bubba Wallace Full Throttle Meal has not changed – the car is available only with the purchase of 5PC Tenders Combo Meals (Original, Spicy or Hot Honey Tenders). The Full Throttle Meal must be rung in using the specific keys assigned to the Meal – the price of the Full Throttle Meal differs from the pricing of the everyday Tenders combos that do not include the car. Collectible cars cannot be sold separately due to the terms of the NASCAR contract.
Bubba Full Throttle Meal – Menu Buttons
The Menu Buttons for the Bubba Full Throttle Meal 5PC Chicken Tenders Combo (5PC Original, 5PC Spicy, and 5PC Hot Honey) will be available on your POS terminal effective Thursday, July 2. These menu buttons are located on the Sandwich/Specialty tab directly below the Tender Wraps (see below). The Bubba Meals automatically include the Collectible Car and are priced accordingly. Therefore, Guest who choose to purchase a collectible car with the purchase of 5PC Tender Meals must use the Bubba Meal 5PC Menu buttons. As stated earlier, collectible cars are not to be sold separately. There will be no a-la-carte Menu button for the collectible car.
There will be no changes to the merchandising elements for the Full Throttle Meal.
Window 4 Menus and Promotions – Effective June 17
June 16, 2026 at 3:08:22 PM
· Introduction of Hot Honey Chicken Biscuit, Sandwich, and Tenders.
· Introduction of Tropical Twister Beverage Platform – Tea, Lemonade and Shake.
· Introduction/continuation of Star-Spangled Biscuit (breakfast only) – single, 2pk, 4pk.
· Re-introduction of value Spicy Chicken Sandwich.
· New Tiered Original Bag Value Deals:
* $5.99 Original Bag: Pick 1 Entrée option + small Fry and Drink
* $6.99 Original Bag: Pick 2 Entrée options + small Fry and Drink
* $7.99 Original Bag: Pick 2 Entrée options + small Fry and Drink + Apple Turnover
Original Bag Entrée options include Original Hot Ham ‘n’ Cheese Sandwich, Double Cheeseburger, Chicken Tender Wrap (all flavors), Jumbo Chili Dog, and Spicy Chicken Sandwich.
New Price Promotions (POS updates automatically) effective June 17:
All Breakfast Chicken Biscuits and respective combos are promotionally priced at $3.99, $7.09, $7.89, and $8.29 for the (Original, Spicy, Hot Honey).
$1 Iced Coffee (16 oz. only – all three flavors) – available all day, a la carte only.
$10 10 pc Chicken Tender
2 for $5 Jumbo Chili Dogs (no Combos are offered with the promotional offer).
LOOMIIS SCAMMERS
June 10, 2026 at 8:20:05 PM
SCAMMERS are posing as our Loomis partners and calling, texting and emailing asking you to make changes or even damage your Loomis Smart Safes so they can gain access.
LOOMIS WILL NEVER ASK YOU TO DO ANYTHING MORE THAN TO REBOOT. HANG UP AND CALL THE HELP DESK TO REPORT!
Weekly Reports
May 12, 2026 at 12:56:52 PM
Good morning,
We are aware that the weekly reports have not been updated for the current week, and we are actively working to resolve the issue as quickly as possible. We appreciate your patience and understanding.
PHONE SCAM ALERT
May 8, 2026 at 6:27:37 PM
PHONE SCAM ALERT
DO NOT Give Callers Store Information Or Money!
“There is a warrant or investigation…”
SCAM
“Your bill is overdue”
SCAM
“You need to buy gift cards or Bitcoin…”
SCAM
DO NOT:
Leave the Store
Remove Money from the Store
Buy Gift Cards
Send Bitcoin
HANG UP IMMEDIATELY
Call Your District Manager or the Help Desk
Labor and Sales
April 22, 2026 at 11:42:00 AM
Good Morning,
We’re aware of an issue where sales and labor data are not updating correctly. A support call has been opened with CrunchTime, and we’re working to get this resolved as quickly as possible. We’ll keep you updated on any progress.
Are you Prepared? Effective Wednesday, April 15: New Menu Introductions
April 14, 2026 at 8:10:23 PM
Introduction of Prime Rib Biscuit and Burrito, Single and Double Prime Rib Burgers.
- Note: RDU, Columbia, and Greensboro Markets will NOT participate in the Prime Rib Platform.
- The RDU and Columbia Markets will be implementing and testing the Steak Platform (Steak Burrito, New Steak Bowl, and Steak Sandwich).
- The Greensboro Market will be participating in a New Burger concept called “ Project Sizzle” beginning May 13. More to come on this test as we get closer to the go-live date.
Introduction of Star Spangle Biscuit (breakfast only) – single, 2pk, 4pk in some restaurants. Others will be selling the Blueberry Biscuit.
Introduction of Triple Berry Beverage Platform – Tea, Sparkler and Shake in ALL restaurants,
Introdution of Mocha Coffee Freeze Shake – one size 24 oz cup in ALL restaurants,
Price promotions (POS updates automatically):
- $3.99 Small Sausage Biscuit Combo, Med - $4.79, and Large $5.19. Value offer to drive traffic. Effective April 15. (ALL restaurants).
- Frisco Breakfast Sandwiches revert to regular menu pricing. Currently all sandwiches are at $3.99 and will change effective April 15. (ALL restaurants).
- Fried Chicken Restaurants – Price change on ALL Fried Chicken menu items also on Wednesday, April 15. DMBs are planned to change automatically.
Net Chef Labor and Sales from March 8
March 9, 2026 at 1:18:12 PM
Good Morning,
Please review your labor and Inventory and after reach out to your DM.
Brad Martin
PROMOTIONAL WINDOW 2 STARTS WEDNESDAY, FEBRUARY 18:
February 18, 2026 at 12:54:25 PM
Introduction of Frisco Breakfast Burger – single or double.
Introduction of Strawberry Lemon Biscuit (breakfast only) – single, 2pk, 4pk.
Introduction of Pulled Pork Frisco Burger – single or double.
Introduction of Cookies ‘N’ Cream Shake – one size.
Super Bacon Brioche and Super Sausage Brioche are part of the core breakfast menu and will remain on the menu moving forward.
Frisco Breakfast Sandwiches promoted on media for $3.99 (ham, bacon, sausage)
Hand-Breaded Chicken Sandwich reverts to regular menu pricing.
Spicy Chicken Sandwich will be deleted on February 18 with the start of W2.
10PC Tender reverts to regular pricing after 2pm ($10 promotion ends).
Restaurants install with the new DTD controllers
February 11, 2026 at 1:56:08 PM
Good morning
We are aware of the issue with the new DTD controller where it's still showing the Dinner daypart and once the DTD controller is rebooted, you'll get a white screen. Please do not reboot the controller.
We are working with the software vendor to get this resolved as quick as possible.
Sorry for any inconvenience.