BNE Helpdesk - 252-231-9725
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PROMOTIONAL WINDOW 2 STARTS WEDNESDAY, FEBRUARY 18:
February 18, 2026 at 12:54:25 PM
Introduction of Frisco Breakfast Burger – single or double.
Introduction of Strawberry Lemon Biscuit (breakfast only) – single, 2pk, 4pk.
Introduction of Pulled Pork Frisco Burger – single or double.
Introduction of Cookies ‘N’ Cream Shake – one size.
Super Bacon Brioche and Super Sausage Brioche are part of the core breakfast menu and will remain on the menu moving forward.
Frisco Breakfast Sandwiches promoted on media for $3.99 (ham, bacon, sausage)
Hand-Breaded Chicken Sandwich reverts to regular menu pricing.
Spicy Chicken Sandwich will be deleted on February 18 with the start of W2.
10PC Tender reverts to regular pricing after 2pm ($10 promotion ends).
Restaurants install with the new DTD controllers
February 11, 2026 at 1:56:08 PM
Good morning
We are aware of the issue with the new DTD controller where it's still showing the Dinner daypart and once the DTD controller is rebooted, you'll get a white screen. Please do not reboot the controller.
We are working with the software vendor to get this resolved as quick as possible.
Sorry for any inconvenience.
Upcoming Media Promotion: $4.99 Pick Your Sandwich (Jan 21 – Feb 17)
January 20, 2026 at 2:49:31 PM
Effective January 21 – February 17, media messaging will shift to support a new value offer:
$4.99 Pick Your Sandwich. For a limited time, guests can choose one sandwich for $4.99:
- Big Cheeseburger
- Hand-Breaded Chicken Sandwich
Important pricing details for $4.99 Pick Your Sandwich value promotion:
Big Cheeseburger
- BNE current price for Big Cheeseburger is $4.59 – we will NOT increase pricing to reflect the higher advertised price.
Hand-Breaded Chicken Sandwich
- Price will temporarily adjust down to $4.99 for all stores (system and exception cells).
- Adjusted price applies to the original Hand-Breaded Chicken Sandwich only.
- Standard combo upcharge adjusts to $8.59 (regular combo upcharge applies).
- Price updates will reflect automatically on digital menu boards and OLO effective January 21.
New BNE Communicator
January 12, 2026 at 6:34:38 PM
This is the new BNE Communicator website. All filters are now buttons at the top to choose the different categories.
Only the most recent/important message will be displayed on the main screen. To access previous messages, click "All Messages" in the menu.
If you have any problems or discover any missing links, please call the BNE Hepdesk.